At PatientNex by Immersive Infotech Private Limited, we believe that transparency is the foundation of trust. This Cookie Policy explains how and why cookies are used on our website, how they help improve your experience, and how you can control or disable them at any time.

Your privacy and comfort are our priority. That’s why we make it simple for you to understand and manage how your information is collected online.

1. What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They help websites remember your preferences, actions, and settings over time, so you don’t have to re-enter them every time you return.

Some cookies are essential for the site to function properly. Others help us understand how you interact with the website so we can improve your browsing experience and provide more relevant content.

Cookies don’t give us access to your personal information unless you choose to share it through forms or submissions.

2. How We Use Cookies

We use cookies to make your experience faster, smoother, and more personalised. Here’s how they help us serve you better:

• Essential Cookies: Enable core website functions such as navigation, page loading, and security. Without these, the site cannot operate properly.
  
  
• Performance Cookies: Collect anonymous data about how visitors use our website. This helps us understand which pages perform well and where we can improve.
  
  
• Functionality Cookies: Remember your preferences, such as language, location, or login details, so your experience remains consistent every time you visit.
  
  
• Analytics Cookies: Help us measure traffic, engagement, and campaign effectiveness through trusted third-party tools like Google Analytics or LinkedIn Insights.
  
  
• Advertising Cookies: Used (with consent) to show relevant ads and measure the success of our marketing campaigns. These may be set by us or our advertising partners.
  
  

We never use cookies to collect sensitive personal information such as financial or health data.

3. Third-Party Cookies

Some cookies on our website come from trusted third parties that help us improve performance and user experience. These may include analytics, advertising, or social media integration tools.

Examples include:

• Google Analytics: Helps us understand how visitors use our site.
  
  
• LinkedIn Insights Tag: Tracks engagement from social media visitors.
  
  
• Hotjar: Allows us to analyse site usability and improve navigation.
  
  

These providers may set their own cookies according to their policies. We recommend reviewing their privacy and cookie policies for detailed information on how they manage your data.

4. Managing and Disabling Cookies

You have full control over your cookie preferences. You can:

• Accept or reject cookies through our on-site cookie banner.
  
  
• Adjust cookie settings directly in your browser.
  
  
• Delete existing cookies stored on your device.
  
  

Most browsers allow you to manage cookie preferences easily:

• Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
  
  
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  
  
• Microsoft Edge: Settings → Cookies and Site Permissions
  
  
• Safari: Preferences → Privacy → Manage Website Data
  
  

Please note that disabling cookies may affect certain site functions and limit the quality of your browsing experience.

5. Data Collected Through Cookies

Cookies may collect anonymous data such as:

• Browser type and version
  
  
• Device and operating system
  
  
• IP address (anonymised)
  
  
• Pages visited, duration, and interaction history
  
  
• Source of referral (e.g., Google search, social media)
  
  

This data helps us enhance performance, personalise communication, and optimise campaigns. It is never used to identify you personally.

6. How Long We Retain Cookies

Different cookies have different lifespans:

• Session Cookies expire when you close your browser.
  
  
• Persistent Cookies remain for a set period or until you delete them manually.
  
  

We periodically review and remove unnecessary cookies to ensure we only store what’s essential.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect new regulations, technologies, or operational needs.

When changes occur, we’ll post the updated version here with a “Last Updated” date at the top. For major updates, we’ll make the notice clear and easy to find.
We encourage you to revisit this page occasionally to stay informed about how we use cookies.

8. Contact Us

We want you to feel confident and informed about how we use cookies.
If you have questions, feedback, or concerns about this policy, please reach out — we’ll be glad to help.

Email: info@patientnex.com 

Registered Office: 604, Atulya IT Park, Bhawarkua Main Road, Indore, Madhya Pradesh 452014, India

Our Commitment

At PatientNex, we use data responsibly, ethically, and transparently. Every cookie placed on your device is meant to improve your experience — never to invade your privacy.

We respect your choices, protect your information, and ensure that our technology serves your comfort, not the other way around. Because building trust begins with being honest about how we work.